Terms of service.

Thank you for choosing Elite Virtual Management.
By engaging in our services, you agree to the following terms and conditions:

1. Services

Elite Virtual Management provides virtual management services, including but not limited to:

  • Business Administration

  • EA & PA Services

  • HR Support

  • Project Coordination

  • Content Creation

  • People & Productivity Services

  • SEO (Search Engine Optimisation)

2. Communication

We value clear communication. Clients will be provided with dedicated communication channels for timely updates, task coordination, and general inquiries. Elite Virtual Management commits to responding promptly during agreed-upon working hours.

3. Confidentiality

Elite Virtual Management understands the importance of client confidentiality. We adhere to strict confidentiality standards and are willing to sign non-disclosure agreements as required.

4. Payment

Payment terms are as follows:

  • Executive Support Packages: Invoiced monthly in advance based on the selected package (Silver, Gold, or Premium)

  • SEO Services:

    • One-off updates: Invoiced upfront

    • Monthly subscriptions: Invoiced at the beginning of each month

  • People & Productivity Services:

    • Payment structures for these services are currently flexible and may be invoiced per session, project, or through a retainer agreement, depending on the nature of the engagement. This will be outlined clearly in your service proposal.

All invoices are due within 7 days unless otherwise agreed in writing.

5. Scope Changes

Any changes to the scope of work must be agreed upon by both parties in writing. Additional services may be subject to additional charges.

6. Deadlines

Elite Virtual Management will make reasonable efforts to meet agreed-upon deadlines. The client agrees to provide necessary information and feedback promptly to facilitate timely completion.

7. Ownership

Any work produced by Elite Virtual Management remains the intellectual property of the client upon full payment. Elite Virtual Management may use anonymised and generalised aspects of the work for self-promotion.

8. Termination

Either party may terminate the agreement with notice, as outlined in our agreement. Any work completed up to the termination date will be invoiced accordingly.

9. Dispute Resolution

Any disputes will be resolved through negotiation and, if necessary, mediation. In the event of legal action, the prevailing party is entitled to recover reasonable legal fees and costs.

By engaging in Elite Virtual Management services, both parties acknowledge and agree to abide by these terms and conditions. These terms may be updated by mutual agreement.

For any inquiries or clarification on these terms, please contact info@elite-management.com.au.

Thank you for choosing Elite Virtual Management. We look forward to working with you!